MTN Store - Chatsworth Centre

L G (G)

I wish to express my sincere appreciation for the exceptional service I received from Shivona. Her professionalism, patience, and willingness to help are truly commendable.Keep up the good work

KAYLAN NAIDOO

Recently went to the MTN store in Chatsworth Centre to cancel a month to month LTE plan which increased in price every year...Dealt with Melanie Pillay... honestly I have no idea how MTN hire staff when they have a face of a bull...and this is supposed to be someone who deals with people face to face, it's almost like she doesn't want to do the job she's paid for. She refused to let us cancel in store and told us we should cancel it online, we did call the call centre and they advised we bring the device into the store for cancellation now that we brought the router to the store for the second time it's seems th…

Waseela Mahomed

I took a black Friday wifi contract in 2024,from a consultant named Shivona, sweetheart, very helpful and knew her job very well, told me that I should cancel in 2025 1 month in advance at the store returning the router . So here I am ready to cancel calling the store and spoke to a guy Ashley who tells that they can not cancel in store cause it's a contract but if was month to month they could have cancelled. So I then spoke to Shivona again who, confirmed that it has to be done at the store. This contract was taken on my husbands name and it's already 1 month in advance and they can only cancel if account holde…