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I made a cash purchase at the Chatsworth branch and confirmed if I could send the receipt and item to be returned on my behalf. I was told it would be fine. I sent the item back and my son was informed that he cannot change the item I must come in personally. I have a serious health condition and went in on Tuesday I enquired from the cashier and was informed no one came and they don't send customers away. The cashier did not have cash to refund me took my details and told me when they have cash I will be informed. I informed my son who described the cashier and I would like footage to confirm the d…